Frequently Asked Questions

Everything families want to know — answered honestly.

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Medical & Safety

Yes, we have regular doctor visits and on-call emergency support available around the clock.
We have a 24×7 caregiver team, emergency response system, and hospital tie-ups for immediate care. Family members are notified without delay.
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Rooms & Facilities

Yes, we offer both single and double occupancy AC rooms with attached bathrooms, fully furnished and personalizable.
Yes, the facility is fully senior-friendly with lift access, wheelchair ramps, and accessibility support throughout the campus.
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Food

We provide nutritious, home-style meals including Bengali food with both vegetarian and non-vegetarian options. Meals are freshly cooked daily.
Yes, diet can be adjusted based on medical needs, doctor recommendations, or personal preferences. We work with each resident individually.

Pricing

We offer affordable premium pricing starting from ₹28,000/month for single occupancy and ₹40,000/month for double occupancy. View full pricing →
No. We believe in complete transparency. All charges are itemized and shared upfront. Add-on services are billed separately and clearly documented.

Emotional Care

No. We focus on community living, daily activities, and genuine companionship. Residents participate in yoga, music, gardening, festivals, and more — building real friendships.
Our caregivers are trained, compassionate, and treat every resident like family. We carefully select staff who bring warmth and patience to their role.
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For NRI Families

Yes, anytime. We actively facilitate and support video calls so families abroad stay closely connected with their loved ones.
Yes. We provide regular health updates via WhatsApp and email, monthly family reports, and immediate alerts in case of any health changes or emergencies.
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Family Visits

Yes, we warmly encourage family visits. Visiting hours are Monday to Saturday 10 AM – 5 PM, and Sunday by appointment. We also have visit-friendly accommodation arrangements.

Still Have Questions?

Call us today — we are here to help. No pressure, just honest conversation about what is best for your family.